Issuing ARTA and Alumni ID Cards - MSU Main Campus

About the Service

OIPP facilitates the issuance of MSU Alumni and ARTA ID Cards from application, production, to the releasing process. The minimum processing time is within seven working days. Clients are being notified thru SMS when the ID cards can already be claimed.

Office or Division :	Creative and Production Services Division
Classification :	Simple
Type of Transaction :	Government to Citizens and Government to Government
Who may Avail :	MSU alumni included in the Alumni Masterlist and MSU employees (both regular and contractual) who are not subject for separation of service or non-renewal of contract of service in the current month

CHECKLIST OF REQUIREMENT/S	WHERE TO SECURE
Application
Duly accomplished MSU Alumni and/or ARTA ID card/s Application Form/s	OIPP
1 2X2 ID picture	Client (Applicant)
For MSU Alumni: TOR or Certificate of Graduation (1 original copy and 1 photocopy)	MSU-Office of the Registrar
For MSU Employees: Certificate of Appointment/ Contract of Service/ Certificate of Employment (1 original copy and 1 photocopy)	MSU-Human Resources and Development Office
Additional Requirements for Representative: Authorization Letter (1 original copy) Valid ID card (1 original copy and 1 photocopy)	Client (Applicant) Client (Representative)
Releasing
Claim Stub of MSU Alumni or ARTA ID card Application Form	OIPP
Additional Requirements for Representative: Authorization Letter (1 original copy) Valid ID card (1 original copy and 1 photocopy)	Client Applicant Client Representative

Contact Information

oipp@msumain.edu.ph

oipp@gmail.com

09309805320/09388326482

Ground Floor, Meranaw Cultural Heritage Center (at front of the College of Engineering)
Mindanao State University
Marawi City, Philippines

Service Hours

Monday to Friday (8:00A.M. – 5:00P.M.)

Social Info

How to Avail

Application
No.	CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PERSON/S RESPONSIBLE
1	Sign in the OIPP Visitors Log Book	Provide the Visitors Log Book	None	Public Assistance and Complaint Desk (PACD)
2	Present required documents for application	Receive and evaluate the documents	None	Assigned Personnel (ID cards Application and Releasing Area)
3	Secure and accomplish MSU Alumni and/or ARTA ID card/s Application Form with attached 2X2 ID Picture	Provide the Application Form to the client	None	Assigned Personnel (ID cards Application and Releasing Area)
4	Submit duly accomplished MSU Alumni and/or ARTA ID card/s Application Form	Receive and review the duly accomplished Application Form	None	Assigned Personnel (ID cards Application and Releasing Area)
5	Pay the required amount	Receive the payment	Alumni ID card: PhP100 ARTA ID card: PhP150	Assigned Personnel (ID cards Application and Releasing Area)
6	Secure the claim stub given by the action officer	Issue the claim stub and inform the applicant that s/he will be notified through SMS when the ID card is ready for releasing		Assigned Personnel (ID cards Application and Releasing Area)

Releasing
No.	CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PERSON/S RESPONSIBLE
1	Sign in the OIPP Visitors Log Book	Provide the Visitors Log Book	None	Public Assistance and Complaint Desk (PACD)
2	Present your claim stub to the action officer (If the ID card is being claimed by a representative, present the claim stub together with the authorization letter from the owner and 1 valid ID card)	Get and check the claim stub and other necessary documents	None	Assigned Personnel (ID cards Application and Releasing Area)
3	Wait while the ID card is being prepared	Find the ID card being claimed and hand it to the client If the ID card is not yet ready for releasing, immediately inform the client/claimant	None	Assigned Personnel (ID cards Application and Releasing Area)
4	Check if the information in the ID card is correct	If there is a mistake on the information indicated in the ID card, check the application form filed by the client (If the mistake was accidentally done by the processing officer, the ID card will be replaced and a repayment will not be required; but if the mistake was made by the client while accomplishing the application form, the office will not be liable)	None	Assigned Personnel (ID cards Application and Releasing Area)
5	Receive the ID card being claimed in the record book provided by the action officer	Provide the record book to the client	None	Assigned Personnel (ID cards Application and Releasing Area)

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