Mindanao State University

University Business Office

MSU Main Campus - Marawi City > University Business Office

About UBO

Welcome to the MSU University Business Office, where we strive to provide excellent service to our clients and students with their billing and other financial needs. As the primary resource for cost center information, we are dedicated to maintaining the highest standards of accountability and integrity in everything we do. At MSU University Business Office, we believe that every client and student deserves personal attention and care. That's why we've created an approachable and friendly environment where you can ask questions, seek advice, and get the help you need. Our team of knowledgeable and experienced professionals is committed to ensuring your satisfaction and success.

Goals

1. Enhance student and constituent experience with financial services. 2. Increase financial literacy and awareness among students and constituents. 3. Embrace innovative technology solutions to improve efficiency and service quality. 4. Promote a positive and productive working environment.

Mission

Mission Our mission is to provide exceptional service and support to MSU students and constituents, helping them navigate the complexities of financial management and achieve their goals. We do this by adhering to our core values of integrity, accountability, and excellence in all aspects of our work.

Objectives

✔ Improve the office's response time to clients & students. ✔ Streamline the billing process to ensure all invoices and statements are accurate and easily understood by clients. ✔ Increase the percentage of clients who are satisfied with the office's financial services to 95%. ✔ Establish a comprehensive online resource center that provides clients with helpful tools, resources, and guidance for managing their accounts. ✔ Evaluate and implement new technology solutions that will help the office improve efficiency and client service. ✔ Provide technology training to staff members to ensure they are proficient in using the new technology. ✔ Reduce client wait times by 10% through the use of technology and process improvements. ✔ Conduct regular staff training sessions on effective communication and conflict resolution. ✔ Promote teamwork and collaboration through regular staff meetings and team-building activities. ✔ Recognize and reward staff members who exemplify the office's values of approachability, friendliness, accountability, and integrity.

Core Values

Integrity: We believe in doing what's right, even when no one is watching. Our commitment to honesty, fairness, and ethical behavior guides our every decision and action. Accountability: We take ownership of our work and take responsibility for our results. We are transparent and responsive, holding ourselves accountable to our clients and students. Excellence: We strive for excellence in everything we do, delivering the highest quality service and support to our clients and students. We are constantly learning and improving to meet their evolving needs.

MSU University Business Office Staff

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  • Muhammad Zuhair L. Gani, CPAUBO Director
  • Sittie Sonaya D. Malik, MPASecretary
  • Lalaine B. DisomangcopAdministrative Officer V
  • Fatima U. PanotolanAdministrative Officer V
  • Soraida D. AliAdministrative Officer I

At MSU University Business Office, our team of professionals is committed to providing exceptional service and support to our clients and students. We believe that a positive and productive working environment starts with our staff, who are approachable, friendly, and dedicated to serving our clients with care and professionalism. We hold ourselves to the highest standards of accountability and integrity, ensuring that our clients can trust us to provide accurate and reliable information. Whether you have a question, need advice, or require assistance, you can rely on our team to provide the support you need with the utmost respect and professionalism.

MSU University Business Office Functions & Sections

  • Cost Center
  • Billing Section
  • Attaching Section
  • Detaching Section

Department Contact Info

Sultan M. Omar

Domocao Alonto Sr. Building
Mindanao State University
Marawi City, Philippines

+63 926 066 4179
omarsultan2225@gmail.com

Mon – Fri 8:00A.M. – 5:00P.M.

Social Info

Cost Center

At MSU University Business Office, our Cost Center Function is committed to providing accurate and reliable financial information to help the University’s decision-makers effectively manage resources. We take confidence in our ability to maintain a strong system of internal controls that ensure compliance with financial policies and regulations. With a focus on transparency and accountability, we strive to be a trusted partner for all University departments and stakeholders. Our dedicated team of financial professionals is committed to providing exceptional service with a commitment to accuracy, timeliness, and professionalism.

Billing Section

At MSU University Business Office, our Billing Function is dedicated to providing exceptional service to our constituents and students for their billing and other fees. We understand the importance of timely and accurate billing information and work diligently to ensure that all invoices and statements are clear, concise, and easily understood. With a commitment to transparency and integrity, we strive to be a trusted partner for all University departments and stakeholders. Our team of billing specialists is approachable and friendly, always available to answer any questions and provide the highest level of customer service. At MSU University Business Office, we take pride in our ability to serve the University community with professionalism, accuracy, and efficiency.

Attaching & Detaching Section

At MSU University Business Office, our Attaching and Detaching Function plays a vital role in organizing, securing, and compiling receipts for future use. Our team of professionals takes great care in ensuring that all receipts are properly attached and detached, preserving their integrity and preventing loss or damage. With a focus on accuracy and attention to detail, we take pride in our ability to maintain a strong system of internal controls that ensures compliance with financial policies and regulations. With a commitment to approachability and accountability, we strive to be a trusted partner for all University departments and stakeholders. At MSU University Business Office, our Attaching and Detaching Function exemplifies professionalism, timeliness, and efficiency in all that we do.

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MSU University Business Office

Summer Enrollment 2022-2023

Mindanao State University – Main Campus, we are excited to announce the upcoming summer enrollment for the school year 2022-2023, this May 2023. This is an excellent opportunity for students to advance their academic pursuits and reach their goals. We are proud to offer a maximum of 9 units for enrollment, available to all colleges. Our dedicated team of academic advisors and staff is available to assist students throughout the enrollment process, ensuring a smooth and seamless experience. We are committed to providing exceptional service and support to all of our students, helping them achieve their academic potential. At MSU University, we take pride in our ability to provide a rigorous and enriching academic environment that prepares our students for success.

MSU College of Agriculture with

MSU University Business Office

December 5, 2022, a visit was conducted at the MSU College of Agriculture by MSU University Business Office representatives Haron M. Mangandog, Saipoden B. Macapodi, Najib Disangcopan, Janal Bautil & Elias Rasul to observe and monitor the procedures of each IGP. The purpose of the visit was to assess the procedures for harvesting corn and bananas, which are expected to be harvested in December and January, respectively. Additionally, it was reported that a vegetable was being harvested in the final week of December.

As per the statement of the Dean of MSU College of Agriculture, Mr. Mobarak D. Hadji Amin Ph.D., it is evident that the institution has well-planned agricultural procedures and schedules, and the crops are being harvested as per the planned schedule. However, since it is essential and highly advised to continue monitoring, it is crucial to keep observing the procedures to ensure that they are being followed correctly and that the harvest is of good quality.

Therefore, based on the information provided, it can be inferred that MSU College of Agriculture has a well-organized system for agricultural procedures and crop harvesting. However, continuous monitoring and evaluation of these procedures are essential to maintain the quality of the harvest and ensure the smooth functioning of the system.

MSU University Business Office

Foundation

Did you know that MSU University Business Office was founded in 2013, under the visionary leadership of Late Former President Dr. Camar D. Umpa and the dedicated supervision of Potri A. Macarambon, CPA, DM. Since its establishment, the Business Office has been committed to providing exceptional financial services to the University community, helping to facilitate the effective management of resources and support the University’s mission and goals. With a focus on accountability, transparency, and integrity, the Business Office has become a trusted partner to all University departments and stakeholders. Our dedicated team of financial professionals, under the leadership of Potri A. Macarambon, CPA, DM, is committed to providing the highest level of service, with a focus on accuracy, timeliness, and professionalism. At MSU University Business Office, we take pride in our role as stewards of the University’s financial resources, and we are committed to upholding the highest standards of excellence in all that we do.

MSU University Business Office as a

Cost Center

The university business office (UBO) is committed to providing outstanding financial services to both our students and the university. Its goals are to enable all university revenue-generating departments to collect tuition and other university income. its goal is to manage student accounts, accurately and efficiently collect university fees. The office aims to provide first-rate constituent care, as it adheres to all university all policies. The office gives all revenue-generating divisions of the university the ability to collect fees and other university revenues and to help the MSU system get back on the right track.

Upon taking the helm of the UBO Director position on August 19, 2022, Director Muhammad Zuhair L. Gani, CPA has prioritized carrying out the duties assigned to him by MSU System President, Atty. Basari D. Mapupuno. Since then, the MSU UBO’s collections have seen a considerable increase, especially compared to the year prior.

The office has achieved a number of impressive accomplishments in the last few months. It has requested full list from collecting colleges, offices, external units, and extensions with their outstanding invoices in the CITC Office, as well as providing a proposed format for said lists. They have also communicated with the Budget Office and CITC to ready for the COST Center.

MSU UBO six (6) proposals for its workplace and services to serve better:

  • More effective/modest stand/stall for street vendors/sellers;
  • MSU UBO BOR Resolution to amend and improve a fast and better transaction;
  • LED SCREEN TVs to educate the campus about the programs and services offered by the MSU System;
  • A focus on synchronizing campus efforts to improve access, manage expenses, and boost system-wide productivity;
  • Create a professional workforce that is competent and efficient.

As we look ahead, it is important to keep an eye on MSU enrollment and make sure of adequate preparations to accommodate students. Additionally, we need to ensure that our MSU dormitories are in good condition and up to standards. Finally, the office is pleased to announce that a COST CENTER for each of the college and other IGP units will soon be implemented, providing a more efficient and organized approach to budgeting.

Come visit our office! We are thrilled to have you here and look forward to serving you with our professional and exceptional services. Our team is dedicated to providing the highest level of customer care and ensuring that your experience with us is both pleasant and productive.

Thank you for considering us, and we hope to see you soon!